Launch of a new results-based framework to improve and support the digitization of local administrations

The LGA, Socitm and Solace have come together today to launch a new joint results-based framework to improve and support local government digitization programmes.

The LGA, Socitm and Solace have come together today to launch a new joint results-based framework to improve and support local government digitization programmes.

The framework aims to promote the use of a common language and shared policy outcomes by local government when engaging with central government, the private, voluntary and community sectors and among themselves.

This will support the design and delivery of modern public services, enabling councils to operate effectively as digital organizations and champion the digital needs of their communities.

The shared results aim to create a common understanding, increase digital awareness among stakeholders, as well as facilitate the identification and sharing of best practices.

The 12 strategic outcomes concern: connectivity, data, democracy, ethics, inclusion, leadership, local productivity, organizational capacity, partnership, security and resilience, services and value.

Successful results in each of these areas will be crucial to implementing digitization programs that meet the needs of local communities.

In addition, the Socitm launched its consultation report St George’s House which details the 12 pillars.

As part of this joint partnership, the LGA has opened a procurement process to find a supplier who will lead the delivery of a local government digitization almanac.

Cllr Neil Prior, Vice Chairman of the LGA Improvement and Innovation Council, said:

“We are really excited to be working with Socitm and Solace to promote a new results-based framework to improve and support local government digitization programs.

“During the pandemic, we have seen more than ever our addiction and we need to be able to access services online.

“Councils are already leading the way in providing online services and meeting the digital needs of their local communities.

“However, this collaborative partnership will establish a common language that will allow us to scale up, better interact with local and central government, and deliver digital services more efficiently to residents.”

Company President Huw McKee said:

“We are delighted to work so closely with our colleagues at LGA and Solace, as it is essential that we speak with one voice on the digitization of local authorities.

“This agreed language and shared strategic goals puts our sector in a strong position to positively influence engagement with central government, which ultimately benefits digital delivery in the communities we serve.”

Alison McKenzie-Folan, Chief Digital Officer for Solace, said:

“Local government is continually pushing the boundaries with its digital transformation and technical creativity and this valuable resource will only add to our ability to share practices, communicate effectively and build partnerships.

“My thanks go to my colleagues at the LGA and Socitm for providing this framework and we look forward to continuing the collaboration as we share its benefits across the industry and beyond.”

Notes to Editors

Resilient People, Communities and Place – St George’s House Consultation
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